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Cognitive dissonance

An uncomfortable state associated with inconsistency among beliefs, attitudes, self-conceptions or behavior.

thoughtModerate evidence
IN PLAIN LANGUAGE

People can reduce inconsistency by changing behavior, revising a belief, adding a justification or avoiding reminders. Competing theories explain some findings differently, so dissonance should not be used as a universal mind-reading label.

What “Moderate evidence” means

The pattern has meaningful research support, but its size or reliability depends more strongly on context, population, measurement or competing explanations.

Marker-board illustration created specifically to explain Cognitive dissonance: An uncomfortable state associated with inconsistency among beliefs, attitudes, self-conceptions or behavior.VISUAL EXPLANATION · MARKER BOARD
An uncomfortable state associated with inconsistency among beliefs, attitudes, self-conceptions or behavior.
EXAMPLE

After buying an expensive paint, a person may emphasize its strengths and discount evidence that a cheaper one performed better.

COMMON CONFUSION

Dissonance is the tension from inconsistency, not simply any disagreement, guilt or hypocrisy.

ASK YOURSELF

Which two commitments are difficult to hold together, and how is the tension being reduced?

RELATED CONCEPTS
thoughtMotivated reasoning

Reasoning shaped by a preferred conclusion, identity, emotion or practical incentive.

thoughtConfirmation bias

A tendency to seek, interpret or remember information in ways that favor an existing belief or hypothesis.

thoughtSunk-cost fallacy

Continuing a choice because of resources already spent even when those resources cannot be recovered and no longer improve the future options.

thoughtCognitive bias

A systematic pattern in judgment or memory that departs from a relevant standard or produces predictable error.

References

Last reviewed

  1. 01
    Cognitive Dissonance Theory

    American Psychological Association · APA Dictionary of Psychology

    Definition and scope of theories about discomfort from inconsistent cognitions.
    Reference source
What the source labels mean
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Scholarly research or review published for an academic audience.
Reference source
An expert standard, encyclopedia or institutional explanation that summarizes a field.
General reference
A practical specialist resource useful for application, but not treated as decisive research by itself.